Comments on: LCBO employees demand to maintain stranglehold on market

By: James

James — Wed, 05 Sep 2007 14:12:23 +0000

yesterday (tuesday sept 4) at 2 pm i went to an lcbo in london to buy a botle of wine. this outlet was closed, presumably to give these union twits more stat holiday time. this was a full business day for everyone else and was in fact nationwide back to school day. i had to drive an extra 15 minutes, in heavy traffic, burning more gas, to cherryhill mall.
i could rant here for days, but suffice it to say i would vote for any candidate i thought was serious about blowing up this ridiculous, outdated, costly monopoly which employs and shelters losers who couldnt make it in the real world.

By: Tanya Cyr

Tanya Cyr — Mon, 27 Feb 2006 20:32:45 +0000

Hello i have a question to ask you… I’m going to Calgary for the summer and i was wondering if the LCBO ID would work to show a piece of identification to get on the plane.

Please reply to me A.S.A.P (as soon as possible)

Thank you

my e-mail address is canadian_girl1109@hotmail.com

By: LCBO STAFF

LCBO STAFF — Tue, 30 Nov 1999 00:00:00 +0000

Dear Ontarians, Politicians and Media

We are writing to complain about favoritism at the L.C.B.O. and its cost
to taxpayers. We would like to share the example below.

During the nineties an L.C.B.O. employee was applying for openings on the
point of sale help desk at the L.C.B.O. He applied many times over a number of years for
the position of help desk Analyst. He was academically qualified and worked hard and
was a good L.C.B.O. employee. He was always turned down, and never given any reason
why he was not selected for the positions he applied. This former employee was
Richard Saliwonczyk.

What happened? An L.C.B.O. employee Mr. David Moody who got a position in
the information technology department through his friend Mr. Mark D
Lamantia who was a manager. Mr. David Moody was not qualified for his
position, he was a high school graduate with no information technology work experience as is his friend Mr. Mark D Lamantia. These two individuals each get paid close to a six digit yearly salary. Mr. David moody hated Mr. Richard Saliwonczyk for some unknown
reason. He told his friend Mr. Mark D Lamantia, not to hire Mr. Richard
Saliwonczyk on the help desk.

Mr. David Moody and Mr. Mark D Lamantia have treated other L.C.B.O.
employees in the same manner, while their friends receive preferential
treatment. Mr. Mark D Lamantia got his job at head office with help from his uncle who worked at the Lcbo.

Mr. Richard Saliwonczyk never became a help desk analyst even though he
was qualified. He filed some complaints about these issues, nothing was
ever corrected.

Due to these circumstances Mr. Richard Saliwonczyk was forced to leave the
L.C.B.O. During his tenure at the L.C.B.O. Mr. Richard Saliwonczyk legitimately
injured his knee and back. This injury resulted in over a quarter of a million dollar award
that is paid by W.S.I.B. to Mr. Richard Saliwonczyk during his life time. If Mr. Richard Saliwonczyk had not been forced to leave the L.C.B.O. due to the above circumstances, then there would not be any W.S.I.B. payments totaling over $400,000 dollars being paid to him. He would still be working at the L.C.B.O. as a help desk analyst.

This burden to taxpayers can be eliminated by the L.C.B.O. The L.C.B.O. is
a schedule two employer which means that they make W.S.I.B. payments as
required instead of paying a specified monthly W.S.I.B. premium. The
L.C.B.O. can negotiate with Mr. Richard Saliwonczyk to stop making these
payments which total over a quarter of a million dollars, and in return
the L.C.B.O. can offer him a position as a help desk analyst.

This is being submitted by a group of L.C.B.O. employees who is concerned
about the cost of favoritism and nepotism to taxpayers. We wish to remain nameless
due to the internal politics at the L.C.B.O.

Please contact your MPP!

By: Privatize LCBO

Privatize LCBO — Tue, 30 Nov 1999 00:00:00 +0000

Customer service at the LCBO In London Ontario Cherryhill mall is horrid, actually no it’s more mind blowing how customer service can be so brash!!
I have made many a purchase from there and after my last encounter with the cashier ( HELEN ) I will most certainly be voting to privatize the LCBO, maybe then it will be gratifying experience.
My Drivers license was expired, so she declined me after she SCRATCHED, PICKED, FOULED UP and then TOSSED the card on the counter, even though I had my Picture Health Card and About Six other form of ID, after that she proceeded to decline my girl friend ( who had proper Identification with pictures and government issued cards, because she knew she was buying it for me, that’s all beside the fact, after entering the store for the second time (with my girl friend) she made us remain in of the counter while she ripped up paper, kicked dirt around on the floor and ever so slowly picked out pennies, nickels, and dimes from her hand, while periodically staring up at us, this whole spectacle lasted about five minutes, that’s a long time to stand in line with no service and know acknowledgement, while other customers look around with self-consciousness or some sort of embarrassment. This is very irresponsible, immature, immoral, unanswerable, and just plane . At one point I had asked that she “Lose the attitude” well this offended her!! and she became irrate and peevish. I don’t understand why? I was the one being jilted by your employee.
The Acting Manager ( Holly ) proved to be an ill-favored choice, she was mostly ignorant to the situation at hand, and jumped to defend the cashier without even asking what the problem was!
I am very intelligent, knowledgeable, and perceptive and I know when I am being insulted and treated as an adolescent. The repercussions of this will be atrocious, I personally will tell every individual that I know about the harsh treatment and embarrassment we endured at the L.C.B.O.
I understand that every LCBO employee serving the public takes part in the organization’s SMAART (Strategies for Managing Age- and Alcohol-Related Troubles) program. It teaches staff about responsible service and related judgment calls, alcohol issues and how to identify potential problems and handle them tactfully. I would like to know if these employees completed there training or were at least awake for it!
Through these so called seminars, instructional workbooks and videos, the staff should know how to deal with customers who appear intoxicated or underage, second-party purchasers (those buying alcohol for someone whoâ€™s not legally entitled to purchase it)
I understand how the LCBO is supposed to operate or function, I suggest you re-train or at least discuss the issue at hand with these employees and the appropriate way for an employee to act. I am long past the minimum age, I don’t understand why I was even ID, maybe it was the colour of my skin, the way I spoke or walked or even my race, that’s for the appropriate person(s) to investigate and inquire about.
I will be expecting a follow up on this issue.

Govern yourself Accordingly: